SALES INFORMATION

If you are interested in my work, please email me at anneli@dollchamber.com.

Sales and Delivery

Immediately available items will be shipped within 2-3 business days from the receipt of payment. If you wish to order a personal doll sometime in the future, please email me (subject line “Doll Order”) and I will notify you when I resume taking order. If you see something in my gallery that you like very much, but the owner has already been found (image containing the label “SOLD”), then, unfortunately, I cannot make an identical item for you. However, it is possible to make a doll or felt art, which is similar in style and appearance to your favourites. This guarantees you a unique piece of work, which there is only one in the world.

Order waiting period upon agreement.

Delivery 
since mailing:

Delivery time depends on the destination country. According to the postal service directive, European Union Member States are obligated to deliver 85% of priority deliveries to addressees within three business days following the date of transfer to a postal institution, while 97% of the deliveries must be delivered within five business days following the date of transfer to a postal institution.

Insured maxi letters are delivered to the addressee at the post institution against the addressee’s signature after delivering a notice of arrival to the addressee’s mailbox.

Average delivery time (*Business Days):

United States 6 – 8 Germany 3 – 6
Australia 7 – 9 United Kingdom 5 – 7
Austria 5 – 6 Switzerland 4 – 7
Belgium 5 – 6 Ukraine 6 – 8
Brazil 7 – 9 Belarus 6 – 8
Spain 5 – 7 Russia 8 – 12
Netherlands 5 – 6 Iceland 4 – 6
Ireland 4 – 5 Latvia 3 – 5
Italy 6 – 10 Lithuania 3 – 5
Japan 7 – 9 Norway 3 – 6
Canada 7 – 9 Sweden 3 – 5
Portugal 5 – 6 Finland 3 – 5
France 5 – 6 Denmark 3 – 5

We send a parcel via post office, it’s cheap and Free for orders over € 50 but you wont be able to track where it is, whenever you want. If you want to get parcel via courier service (UPS, TNT etc.) please addnote to the contact form on the Checkout Page before confirming the purchase order. Make purchase and we will send you additional offer including courier service.

FREE SHIPPING FOR ORDERS OVER € 50:
United States (USA), United Kingdom (U.K.), European Union (EU), Bosnia – Herzegovina, Canada, Croatia, Egypt, Japan, Liechtenstein, Mexico, Russia, Turkey (ask me if your country is not listed)

Payment

I accept PayPal for payment. PayPal allows you to choose your method of payment from major credit cards, debit or e-Check. Paypal is used primarily for security reasons. My Business Account Name is MAAG FX OÜ.

How do I open a PayPal account?

visit https://www.paypal.com/

There are 3 types of PayPal accounts: Personal, Premier, and Business.

Here’s how you open a Personal or Premier account:

  1. Click Sign Up at the top of the page.
  2. Select your country or region.
  3. Choose which account type you want and click Get Started.
  4. Enter your information, including your full email address, and choose a password (it must contain at least 8 characters and is case sensitive). You will need these to log in to your PayPal account.
  5. Click Agree and Create Account.

Here’s how you open a PayPal Business account:

  1. Click Sign Up at the top of the page.
  2. Select your country or region.
  3. Under the Business section, click Get Started.
  4. Select a payment solution and click Continue.
  5. Follow the instructions based on the payment solution you’ve selected.
  6. Once you have set up your account, click My Business Setup in the banner over your PayPal balance.
  7. Choose the section where you want to begin and click Start Now.

If you do not have a PayPal account, I suggest you open an account as soon as your order is finalized. The account activation may take up to 3 days by PayPal.

Items will be shipped within 2-3 business days from the receipt of payment.

Maag FX OÜ
Riia 8
51010, Tartu, Estonia

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